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    Contact us

    Thank you for using My Car Check and our products.
    If you require support or have a query that hasn't been answered on this website, please contact us using one of the methods described below.

    We really value our customers, so we will do whatever we can to answer your query as quickly and efficiently as possible.

    Opening Hours (excludes Bank Holidays):

    Period Opening times
    Monday to Friday 9:00am - 5:00pm
    Weekend Closed


    Contact us via email

    To help us handle your request as efficiently as possible, we'd appreciate if you could please include the following in the email you send

    • the query or question you would like answered
    • your name
    • your telephone number
    • your My Car Check account email address
    • the vehicle registration number (if relevant)
    • where you performed the vehicle check (website, iOS app or Android app)

    To reach us, please use the following email link customercare@mycarcheck.com

    Contact us via Social Media

    Join us and our fans on our Facebook Page to join the conversation

    Join us and our followers on our Twitter Page to join the conversation

    Contact us by post

    For the quickest response please contact us by email, however if you need to write to us, please use the following address:

    FAO My Car Check
    CDL Vehicle Information Services Limited
    Strata House
    Kings Reach Road
    Stockport
    SK4 2HD