This policy was updated on the 10th January 2017
By visiting https://www.mycarcheck.com/about/privacy/, contacting us and submitting personal data to us you are accepting and consenting to the practices described in this policy and giving your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below. If any time you wish to withdraw your consent please contact us as set out below.
- What information is collected on our website and how we use your information?
We may also collect and process the following information volunteered by you for the purposes set out below:
- Customer survey information to help us improve our products and services. Data collected and stored includes market research, interests, preferences and opinions.
- Website registration information so that users can set up a user account which enables them to store and access previously bought vehicle check reports. Data collected and stored includes email address and password.
- Payment information to enable users to quickly and securely pay for our products and services. Data collected and stored includes email address, name, telephone number, credit card details and billing address.
Your credit or debit card information is transferred to and processed by Cheshire Datasystems Limited (“CDL”) (which is an associate company) and WorldPay. WorldPay is a major credit and debit card payment processor and is certified to the most advanced level by Visa and MasterCard. CDL is also certified to the most advanced level and processes thousands of card payments for major insurers.
If you pay using PayPal we do not receive your credit or debit card details, or your bank details, but we will receive your name and address, in addition to the details you have directly provided.
The information you provide may be shared with third-party suppliers such as contractors, agents and professional advisors to assist us in the use of the data for the purposes described in this policy.
The information we collect may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorised use of our website.
We obtain and retain vehicle and associated data from many sources, including finance companies, insurers, and the police. This data is used to protect both those making searches and/or the owners of vehicles and/or those with an interest in the vehicle.
You agree and consent to us disclosing relevant information about you and/or the vehicle and/or personal data that you provide or is reasonably obtained in the course of any enquiry, to any person to whom we consider that it would be expedient to do so.
Disclosures may be made for the purposes of preventing, detecting or discouraging crime and/or for the apprehension or prosecution of offenders and/or for the recovery of stolen vehicles and/or in connection with, any legal proceedings (including prospective legal proceedings) and/or for the purpose of obtaining legal advice and/or is otherwise necessary for the purposes of establishing, exercising or defending legal rights.
In the event that the ownership of CDL Vehicle Information Services Limited or the ownership or operation of this website is transferred to another party, the ownership and access to any data collected, processed or stored will transfer to the new owner.
As part of our commitment to the highest levels of customer service, we may contact you using any personal information you have submitted to our website to assist you with your transaction, such as if you encounter difficulties completing a transaction online as a result of a failed payment page. In addition, we may from time to time contact you to provide useful information or offers on our products and services. We will only do this if you have opted to receive communication from us.
If you do not want to receive email from us in the future, please let us know by contacting us by email (email@example.com) or telephone (0330 331 0030).
Alternatively, if you have received a previous email newsletter from us, you will find a personalised unsubscribe link in the footer of the email, where you can remove yourself from our list.
CDL Vehicle Information Services Limited
Kings Reach Road
Telephone: 0330 331 0030