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This website is operated by CDL Vehicle Information Services Limited.

Our postal address is:

CDL Vehicle Information Services Limited
Strata House
Kings Reach Road

We can be reached via email at customercare@mycarcheck.com or by telephone on 0844 482 1950

For each visitor to our website, our web server automatically recognises the consumer's domain name, but not the email address (where possible).

We collect information volunteered by the consumer, such as survey information, website registrations or payment information, such as credit card details and billing addresses.

The information you provide is not shared with any third-party other than those explicitly stated in this privacy policy.

Your credit or debit card information is transferred to and processed by PayPoint.net (formerly SECpay). PayPoint is a major credit and debit card payment processor and is certified to the most advanced level by Visa and MasterCard.

The information we collect may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorised use of our website.

In our commitment to the highest levels of customer service, we may contact you using any personal information you have submitted to our website to assist you with your transaction if you encounter difficulties completing a transaction online, such as a failed payment page. We will only do this if you have opted to receive communication from us.

If you do not want to receive email from us in the future, please let us know by contacting us by email or telephone.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses.

Upon request, we can provide website visitors with access to any information that we maintain about them, including:

  • Financial information (e.g. credit card account information)
  • Unique identifier information (e.g. customer number or password)
  • Transaction information (e.g. dates on which customers made purchases, amounts and types of purchases)
  • Contact information (e.g. name, address, phone number).

Consumers can access and change any of the personal information we hold by contacting us by email or telephone.

If you feel that this website is not following its stated information policy please contact us as soon as possible.

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